Frequently Asked QuestionsMore
Please read our FAQ before sending us a message.
The shipping fees will show you when checkout. We will try our best to provide lower shipping fees that we can afford.
We accept payment with credit/debit card, Paypal,Union(银联卡),Alipay(支付宝), Wechat Pay, Stripe, Apple Pay and so on.
It depends on your receiving addreass and what kind of shipment way you chosed when you checkout. Please reserve enough time for you chosed shipment way to avoid your order can’t reach to you in time.
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party.
After ordering, you’ll receive an email regarding the order confirmation. And you will be provided with instruction to login to your account. In the account at www.tenygo.com , you will be able to track your order whether is it pending or processing or completed.
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Thank you for your mail. We will reply you ASAP once we checked it. —TenyGo